Privacy policy

Privacy Policy

Store: Clasiic
Website: clasiic.com

This Privacy Policy explains how Clasiic may collect, use, store, and share information when you visit our website or purchase from us.

We aim to handle personal information responsibly and transparently.

1. Who We Are

Clasiic is operated by:

Company Information

Company Name: PRIMEPEAK ENTERPRISES LLC
Email: info@clasiic.com
Phone Number: +31685683624
Address: 254 CHAPMAN RD, STE 208 #16985, NEWARK, DE 19702, USA
Company Registration Number: 3289560 (LLC)

Customer Support Times:

Monday to Friday: 9:00 AM–5:00 PM Eastern Time (ET)
Saturday to Sunday: Closed
Average response time: 24 hours on business days

2. Information We Collect

Depending on how you interact with our store, we may collect information such as:

  • Name

  • Billing and delivery address

  • Email address

  • Phone number

  • Order details

  • Customer service communications

  • Account information, where an account is created

  • Information you provide when contacting us

  • Technical information about how you use our website

We aim to collect information that is reasonably necessary for operating and improving our store.

3. Orders and Account Information

When you place an order, we use relevant information to process and fulfil your purchase.

This may include your name, contact details, delivery information, order details, and information needed to manage customer service.

If you create an account, we may also process information associated with that account.

4. Payments

Payments may be processed through third-party payment services.

We do not need to store complete payment-card details ourselves when payment processing is handled by an appropriate third-party payment provider.

Payment providers may process information according to their own privacy policies and applicable requirements.

5. Fulfilment and Delivery

We may share relevant order and delivery information with service providers involved in fulfilling and delivering orders.

Information shared for this purpose is limited to what is reasonably necessary to complete the order or provide the requested service.

6. Customer Service

If you contact us, we may use the information you provide to respond to your request, investigate an issue, manage returns or refunds, and maintain appropriate customer-service records.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

These technologies may help us:

  • Keep the website functioning properly

  • Remember preferences

  • Understand how visitors use the website

  • Improve website performance

  • Support advertising and measurement activities

Where required, we will provide appropriate choices or information about cookies and similar technologies.

8. Advertising and Measurement

We may use an online advertising and measurement provider to help us understand website activity, measure advertising performance, and show or evaluate relevant advertising.

These providers may use cookies, pixels, identifiers, or similar technologies, subject to their own policies and applicable requirements.

We do not add specific advertising or analytics platforms to this policy unless they are independently confirmed as being used by Clasiic.

9. Service Providers

We may use necessary third-party service providers to operate our business.

These may support functions such as:

  • Website hosting and e-commerce operations

  • Payment processing

  • Order fulfilment

  • Shipping and delivery

  • Customer service

  • Security

  • Advertising and measurement

Service providers generally receive only the information reasonably necessary for the services they provide.

10. How We Use Information

We may use personal information to:

  • Process and fulfil orders

  • Provide customer support

  • Manage returns and refunds

  • Communicate with customers

  • Operate and maintain the website

  • Protect the security of our store

  • Detect and prevent fraud or misuse

  • Improve products and services

  • Measure website and advertising performance

  • Meet applicable legal or business requirements

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy.

The retention period may depend on the type of information, why it was collected, legal or business requirements, and whether it is needed to resolve a dispute or enforce an agreement.

12. Security

We use reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online system can be guaranteed to be completely secure.

13. International Transfers

Because Clasiic is operated by a company registered in the United States and uses service providers that may operate in different countries, personal information may be processed or transferred across borders.

Where applicable, we aim to use appropriate safeguards for international transfers and to respect applicable privacy requirements.

14. Your Privacy Requests

Depending on where you live, you may have rights regarding your personal information.

These rights may include, where applicable:

  • Requesting access to personal information

  • Requesting correction of inaccurate information

  • Requesting deletion

  • Requesting information about how personal information is used

  • Objecting to or restricting certain processing

  • Requesting portability of certain information

  • Withdrawing consent where processing is based on consent

The availability of these rights depends on applicable law and the circumstances.

To make a privacy request, contact us using the details below.

15. Minors

Our website is not intended to encourage children to provide personal information.

If you believe a child has provided personal information to us in circumstances where it should not have been collected, please contact us so we can review the situation.

16. Regional Privacy Rights

Customers in different countries or regions may have additional privacy rights under applicable local law.

Nothing in this Privacy Policy is intended to remove or restrict rights that cannot legally be waived.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updated version will be made available on our website. We encourage customers to review the policy periodically.

18. Contact Us

If you have questions or requests relating to privacy, please contact:

Email: info@clasiic.com
Phone Number: +31685683624

Company Information

Company Name: PRIMEPEAK ENTERPRISES LLC
Email: info@clasiic.com
Phone Number: +31685683624
Address: 254 CHAPMAN RD, STE 208 #16985, NEWARK, DE 19702, USA
Company Registration Number: 3289560 (LLC)

Customer Support Times:

Monday to Friday: 9:00 AM–5:00 PM Eastern Time (ET)
Saturday to Sunday: Closed
Average response time: 24 hours on business days